Testimonial

Outstanding Service

Thursday 15 October, 2015



I have had several iPhones over the years and have had no problem with any of them. When it comes to keeping my addresses and important dates, however, I have always relied on my Palm devices and their backup on any of my computers.
I was recently given a Palm T/X as a gift; it was purchased from another vendor. The device came with a non-working USB cable that I later learned was not a genuine Palm product. The device, therefore, would not sync to my PC.
I called Chris at Short Tronics and was delighted with his service. He sent me a genuine USB cable and proceeded to walk me through a series of steps which eventually got my device to sync to my PC.
Chris is extraordinarily patient and knowledgeable. He spent a lot of time with me. Not only did he sync my device to my desktop but, on another occasion, synced it to my laptop.
My case was urgent because I was about to go on an extended trip and I desperately needed the data stored on my Palm and on my laptop. Chris saved the day!
I urge anyone interested in buying a Palm device to go to Short Tronics first. You can be certain that the device you receive will be in working order and that all accessories will be genuine parts direct from the manufacturer.
Chris Short\'s customer service and technical support are without equal and I recommend his company without reservation.
Testimonial By: David Zelaya

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