Express Repair Service Instructions
This is for the Garmin GPSMAP 496 unit, if you know the repairs that you need then choose the Base Repair Charge option and then choose the repair options that you would like. If you are not sure or don't know which repairs are needed then you can select the Request For Quote option.
NOTE: In the case where the repair involves the LCD screen, we will repair the LCD, if it is non-repairable we will replace the LCD with a repaired LCD. There may be some minor color, brightness changes and other imperfection due to the process. There is no longer new screens available for this unit, only repaired ones.
The return shipping options will be given near the end of the checkout process. If you need to ask a question either use our Contact Us page or give us a call at (612) 326-4364 within business hours. If we find additional problems we will contact you. You will be required to send your unit to us for the repair/evaluation, an email will be sent to you after you place your order, in the email will be the instructions.
In most cases the unit will repaired or evaluated within three days. With the RUSH option every effort will be made to send the Palm back the same day as receiving it, these are top-priority upon receipt.
Request For Quote - Use this option if you really do not know what is needed, the repair is not in the list and/or the unit does not start up, if you choose this option do not choose any other repairs options below. This charge covers evaluating your unit to determine what is needed or what might be needed. After the evaluation you will be contacted with a quote for the repair, you can then either accept or reject the quote, if you reject the quote then we will ship the unit back and no further cost is required.